Serving Knoxville, TN
East Tennessee's full-service local security company — UL-listed 24/7 monitoring center based in Knoxville, residential alarm and smart-home, commercial intrusion + access control, and the kind of human-on-the-line dispatch that out-of-state monitoring brands can't match.
East Tennessee's full-service local security company since 2002. UL-listed 24/7 monitoring center based in Knoxville, residential alarm and smart-home, commercial intrusion + access control + video surveillance, and the kind of human-on-the-line dispatch that out-of-state monitoring brands can't match.
By the Numbers
Years in East Tennessee
Systems Monitored
Google + BBB A+
Local Monitoring Center
Central Station
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The Reality
If you've shopped national-brand security, this will sound familiar.
These are the situations we help Knoxville customers solve every week.
- →Your last alarm system was monitored by a call center in another state and the response time on the false alarm was 14 minutes
- →Your business is expanding to a second location and your current vendor wants to charge you for two contracts
- →Your monitoring contract is renewing and the price went up 22% with no equipment upgrades
- →You had a break-in and the police got there before the monitoring company even called you
- →Three security companies quoted $39 to $74 per month and nobody explained what's actually different about the monitoring
Our Services
What we do.
Service · 01
24/7 Alarm Monitoring & Dispatch
UL-listed, FM-approved central monitoring station based right here in Knoxville. Local operators answer in under 30 seconds, dispatch to local KPD and KCSO directly, and verify with the customer in seconds — not minutes. Real-time video verification when you have cameras tied in.
Service · 02
Business & Commercial Security Systems
Intrusion detection, glass break, motion, and panic-button systems for retail, medical, manufacturing, and office. Multi-site portfolios consolidated under one account. Open/close reporting, employee access codes, and 90-day video retention as standard.
Service · 03
Residential Alarm & Smart Home
Wireless alarm systems with cellular and dual-path communication (no landline required). Smart-home integration with door locks, lighting, thermostat, and garage. Mobile app with arm/disarm, video, and event history. Standard install includes 8 door/window sensors, 2 motion, smoke, and panic.
Service · 04
Video Surveillance & Access Control
4K and 4MP IP camera systems with on-prem NVR or cloud, AI-driven analytics (line-cross, loiter, package theft), and remote viewing. Card, fob, and mobile-credential access control with full audit trail and time-zone scheduling. We design, install, and service in-house.
The Difference
Why East Tennessee picks Anchor.
Local UL-Listed Monitoring Center
Our monitoring center is based in Knoxville, UL-listed, and FM-approved. Calls answer in under 30 seconds by an operator who knows East Tennessee neighborhoods, schools, and PD response zones. National brands can't match that on a 3am false alarm.
Local Install + Service Crew
Every install and service call is handled by our W-2 employees — not subcontractors. Same crew installs your system that comes back to service it 4 years later. They know your house, your business, and your alarm habits.
No-Surprise Pricing
Flat monthly monitoring rate, no auto-escalators, no "introductory pricing" that triples after year 1. We've held our base monitoring rate within 8% of where it was in 2018. Equipment is owned, not leased — when you cancel, the gear stays yours.
Multi-Site Commercial Specialty
About 35% of our base is commercial multi-site — retail chains, restaurant groups, medical practices, and self-storage. We consolidate billing, reporting, and contact lists across all your locations. Your facilities manager calls one phone number for every site.
Common Questions
You probably want to know.
How much does monitoring cost?+
Residential basic: $32–$42/month. Residential with cellular + smart home: $46–$58/month. Commercial standard: $52–$78/month. Multi-site commercial: tiered pricing per location. No installation contracts longer than 36 months; month-to-month available after year 1.
Can I keep my existing equipment?+
Usually yes — we work with most major panel brands (Honeywell, DSC, Qolsys, 2GIG, Alarm.com). We do a free panel-takeover assessment and tell you whether reusing makes sense or whether new equipment is a better long-term value.
How fast does the monitoring respond?+
Under 30 seconds to operator pickup is our standard. Operator verifies the alarm, calls customer first (per signal type and time of day), and dispatches to PD if not cleared. Video-verified alarms get priority police response — typical PD response under 4 minutes in Knoxville city limits.
Do you do commercial?+
Yes — about 60% of our annual revenue is commercial. Retail, medical, manufacturing, multi-site, and 24/7 operations. Single point of contact for facilities managers, consolidated billing, and 90-day standard video retention. Bid on commercial RFPs by request.
What happens if you go out of business?+
Equipment is yours (not leased), and our central station is contractually obligated to transfer your account to another UL-listed station with no service interruption. We've been in business 24 years and we're not going anywhere — but the protection is in writing regardless.
Get a real quote from a real local company.
Free in-home or on-site security assessment. We walk the property, identify the actual risk points, and provide a written quote — not a pressure pitch from a door-knocker.
📞 (865) 555-0152Visit Us
Knoxville, TN
Anchor Security Services
1820 Western Ave
Knoxville, TN 37921
Phone
(865) 555-0152Service Area
Knoxville · Maryville · Oak Ridge · Sevierville · Pigeon Forge · Lenoir City · Farragut · Greater East Tennessee