Client Reactivation
Wake Up Your Dormant Revenue
Your database is full of customers who used to pay you but stopped coming back. They're not gone — they just forgot about you. Client Reactivation identifies customers who haven't visited in 3-6+ months and automatically reaches out with personalized messages to bring them back. Most businesses reactivate 15-25% of dormant clients.
Included in Growth & Pro plans
No contracts · Cancel anytime
+ $297 build cost
What's Included
Dormant Client Identification
We analyze your customer database and identify everyone who hasn't returned within your defined timeframe.
Personalized Outreach
Each customer gets a personalized text and email referencing their last visit and inviting them back.
Multi-Step Sequences
Not just one message — a 3-5 touch campaign over 2-3 weeks with escalating offers if needed.
Special Offers (Optional)
Include a comeback discount or special offer to incentivize rebooking. You control the offer.
Direct Booking
Every message includes a direct link to book — no phone call required.
ROI Tracking
We track exactly how many clients reactivate and what revenue they generate — real numbers, not guesses.
Our Process
Data Analysis
We export your dormant client list and segment by last visit date and lifetime value.
Campaign Design
We write the reactivation sequence — messages, timing, and offers.
Launch
The campaign runs automatically. Clients start rebooking within days.
Measure
We report on reactivation rate, booked appointments, and revenue recovered.
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Try Our AI Voice Receptionist — Live
Pick your industry and have a real conversation with Holland, our AI receptionist. She'll handle calls, answer questions, and book appointments — just like she would for your business.
Start Live Voice DemoNo signup needed. Works for any industry.
Frequently Asked Questions
How many dormant clients can I expect to win back?
Most businesses reactivate 15-25% of dormant clients. For a business with 500 inactive customers, that's 75-125 rebookings from one campaign.
What if the client's info is outdated?
We clean your list before launching — removing invalid phone numbers and emails. We typically see 80-90% deliverability on a reasonably maintained database.
How is this different from just sending a mass email?
Three things: personalization (we reference their specific last visit), multi-channel (text + email), and sequencing (multiple touches over time instead of one blast that gets ignored).
Do I need to provide a discount?
No. Many clients just need a reminder. We've seen strong results with no discount — just a 'we miss you' message with a booking link. Offers are optional and you control them.
Ready to Get Started?
No contracts · Cancel anytime
+ $297 build cost